Contact KPJ Kajang Specialist Hospital Call: 03-8769 2999 Contact Us Online Request an Appointment

Patients & Visitors

Facilities & Services

KPJ Kajang Outpatient Clinics (Level 1)
KPJ Kajang Specialist Hospital outpatients clinics are for those patients, who do not require emergency care and patients are stable with non-acute healthcare problems, and illnesses. Appointment times are given but clinics mostly are run on, first come first serve basis every day. Please visit our specialist doctors who are there for best and fastest possible care for your better health. List of Consultants

SPECIALTY

CONSULTANT NAMES

SUITE NO

Physician & Gastroenterology / Hepatologist

Dr. Ong Tze Zen
MBBS (MAL), M. MED (UKM), MRCP (UK), FAMS (GASTROENTEROLOGY)

1

Physician & Neurologist

Dr.Soezyani Bt Soegiarto
MD (UKM), M. MED (INT. MED) (UKM), FELLOW IN NEUROLOGY (LONDON) (MAL)

2

Ophthalmologist

Dr. Balbir Singh
MBBS, M.S. EYE (UKM)

3

Physician

Dr. Anjali Misra
MBBS AIIMS (NEW DELHI) MCRP (UK)

4

Urologist

Dr. Mohd Ridzwan Yusof
MD (UKM), M. MED IN SURGERY (USM) , FELLOWSHIP IN UROLOGY (AUSTRALIA) ADVANCED UROLOGY BOARD CERTIFIED (MAL)

5

General Surgeon

Dr. S Kumar
MBBS (INDIA), M.SURG (UNIVERSITY MALAYA)

6

General Surgeon

Dr. Lu Ping Yan
MBBS (MALAYA), FRCS (EDIN), M. SURG (MALAYA), AM.

7

Orthopaedic & Trauma Surgery

Dr. Surendra Masilamoney
MBBS (MAN), FAGE (MAN), MS ORTH (UKM), CMIA (NIOSH), AM (Mal).

8

Orthopaedic & Trauma Surgery

Dr. Mazlan Bin Mohammad
MD (USM), M. MED (ORTHO) (USM), CMIA (NIOSH)

9

Ear, Nose & Throat Surgeon / Head, Neck Surgeon & Paediatric Orl

Dr. Sahrir Sanusi
MD (UKM), MS ORL & HNS (UKM), HONORARY CLINICAL FELLOW (PAEDS ORL), BRISBANE (AUSTRALIA)

10

Orthopaedic & Trauma Surgery

Dr. Loo Juin Thong
MBBS (UM), MS ORTHO (UM), FELLOWSHIP IN ADULT RECONSTRUCTION SURGERY (S’PORE)

11

Physician &  Nephrologists

Dr. Vincent Wong Chun-Wei
MB BCH BAO (IRELAND), B (MED) SC (IRELAND), MRCP (UK) CCST (UK) PGCERTNEPH (UK)

13

Sessional Urologist

Dr. Badrulhisham Bahadzor
MB BCH BAO, FRCS (UROLOGY) GLASGOW, MBU CERTIFIED

14

Paediatrician

Dr Meenakshi Vairavan
MBBS (CHENNAI), MRCPCH (LONDON)

15

Obstetrician & Gynaecologist

Dr. Rasliza Binti Ramli
MD (UKM), MOG (UKM)

16

Paediatrician

Dr. Asmunni Bin Yahya, Pjk
MBBS (MALAYA), M. MED PAEDS (UKM)

17

Obstetrician & Gynaecologist

Dr. Lee Chee Horng
MBBS (MALAYA), FRCOG (LONDON)

18

Paediatrician

Dr. Nor Mahani Harun
B.MED SC (UKM), MD (UKM), M.MED PAED (UKM), CML (IIUM), AM (MAL)

19

Obstetrician & Gynaecologist

Dr. Balakrishnan Subramaniam
MBBS (KARNATAK), FRCOG (LONDON), FICS (USA)

20

General Surgeon

Dr. Ahmad Sudirman Mohd Salleh
B.MED.SC (UKM), M.D (UKM), M.MED (GEN. SURG) (UKM)

21

Ophthalmologist

Dr Saira Fairma Ismail Mokhtar
MBBS (MALAYA), M.MED OPTHALMOLOGY (USM)

23

Sessional Urologist

Dr. Praveen Singam
MD (UKM), MS (UKM), FRCS (UROL) (GLASGOW), MBU CERT

24

Sessional Psychiatrist

Dr.Yeoh Seen Heng
M.B.B.S M. MED (PSYCH)

24

Cardiologist

Dr. Onn Akbar Ali
MBBS (ADELAIDE); FRACP; FCSANZ (AUSTRALIA)

25

Cardiologist

Dr. Md. Zamri A.Rahman
MD (UKM), M. MED (UKM)

25

Sessional Cardiologist

Dr. Harris Ngow Abdullah
MMC NO. 36988 NSR NO. 127434
MD (USM), M.MED (Internal Medicine)(UKM), AM
FAPSIC, FNHAM, FISHNE

24

Sessional Chest Physician

Dr. Hilmi Lockman 
MB, BCh, BAO (Ireland): LRCPI & LRCSI,
MRCPUK (Respiratory Medicine)

24

KPJ Kajang Ambulatory Services (Level 2 and 3)

KPJ Kajang Specialist Hospital ambulatory services are for pre-selected (Elective List) cases. The service is divided into two parts which is Endoscopy Suite and Day Care Service. Mostly, set by surgeons for minor procedures, where patients can be discharged on the same day. For every procedure and treatment option ambulatory service has its check list for patients, that is well explained to patients registered for the respective procedures.

KPJ Kajang Emergency Services

Our A&E Services is located at Ground Floor. Emergency admissions and after office hours admissions are handled here. As well, admissions during weekends and public holidays have to be made here.

KPJ Kajang Premier Wellness Centre (Level 6)

We believe that to maintain a healthy lifestyle, putting prevention into practice is important. Thus, we have provided you a convenient centre, Premier Wellness Centre (PWC), to accommodate your needs. Our wellness centre is ambitious to create awareness and better knowledge on your wellness. Our health assessment packages help to protect, promote and maintain your health and well-being. There are a wide range of packages offered by our PWC to suit your different lifestyle, stages of life, sex, family and medical history. Also, we provide extensive preventive healthcare services and facilities in an exclusive environment focused on comfort and convenience. Our caring and professional Wellness Doctor will handle all your preventive healthcare requirements with confidentiality.

General Advice/Information

- You are advised to fast from midnight before the first day of your health screening appointment. No food or beverages are allowed during the fast with the exception of plain water.
- Kindly inform our staff during registration if you have any health problems such as chest pain, discomfort, tightness, or if you have undergone any procedure such as balloon angioplasty, stenting or bypass surgery. - Please avoid bringing expensive valuables with you during the health screening. Advice for Ladies
- It is advisable to book your appointment around day 10-14 of your menstrual cycle. This is about a week after your last day of menstruation.
- If you are menstruating on the day of your appointment, please call up the PWC to reschedule your appointment.
- Kindly inform the receptionist during registration if you are pregnant or suspected to be pregnant as X-rays, Bone Scan, and Mammogram are not recommended if you are pregnant.
Tel: 603- 8769 2999 Ext.2876 / 2972

Screenings & Packages

- General Executive Screening Packages/Executive Screening Package 1/2/3
- Wellness Women/Men Screening Packages
- Special Packages

Before & After Your Hospital Stay

Preparing your hospital admission

You will be referred for admission registration at Admission Counter, Ground Floor from 7.00am to 7.00pm. Admission after 7.00am to 7.00pm, during weekends and on Public Holidays will be at the 24 hours Accident & Emergency Department (Ground Floor). Patients who are scheduled for surgeries are advised to be admitted a day prior to the surgery. The hospital does not guarantee availability of rooms if patients were to admit on the surgery day.

Things to bring upon admission:

- Documents:
1. Identity Card or Passport or Birth Certificate
2. Letter of Guarantee/ Health Cards
- Personal items i.e clothing, slippers and toiletries
- Labour patients: one set of baby clothes

Discharge Services

You will be discharged upon your consultant's advice. Your final bill will be processed as soon as we receive the discharge order from your consultant.

For personal case (cash payer), your bill will be ready approximately one hour from the discharge time ordered by your doctor. If you are under hospitalization insurance, the entire verification and bill processes may take approximately two to three hours depending on the confirmation from the insurers. You will be informed when your bill is ready. You may be asked to pay subsistence fee, if applicable at the time of your discharge. If there are items found to be broken or missing upon your discharge, they will be charged to your bill accordingly.

Check out time is 12.00pm. Discharges from 2.00pm - 6.00pm, an additional half day room charge will be incurred. Discharges after 6.00pm will be charged as a full day's rate.

Take home medication & follow up appointment

Medication will be given to you in the ward before you leave. Your follow up appointment with the consultant will also be made prior to your discharge.

Late Charges

Generally, the bill prescribed at discharge will be the final bill. Occasionally however, late charges for items used on the day of discharge may not be included. If this is the case, the hospital will post a final bill indicating the balance on the account.

Refund of Excess Deposit

Amounts received in excess of the total bill will be refunded depending on the initial payment mode. Refunds made via credit cards will be settled within 7 working days. However, cash refunds amounting to more than RM 500 will be done via cheque, within 14 working days.

Update of Hospital Bill and Insurance Claims

If you have a long stay in the hospital, we will update you or your family on your hospital bill's status periodically. If you are under GL or insurance scheme, our staff will file claims for you with your healthcare insurers or other programs. If you have queries on insurance claims, please contact our Credit Control office (ext. 2834/2830, office hours only) or Billing Executive (ext.8032/2821, till 5.00 pm).

Home Nursing Care

This service is available to patients who have been recently discharged for personalized care in the comfort of their home. We help you to manage your recovery and also provide care for mother and babies. For further information, please call PR & Marketing at 03-8769 2920/2993 (officer hour) or 03-8769 8304 / 012-293 7095.

Physiotherapy

KPJ Kajang Specialist Hospital provides physiotherapy care for in patients and outpatient under trained physiotherapists. The type of physiotherapy is decided by the referring doctor and our experienced physiotherapists' help patients overcome their physical problems and improve well being and fitness. For further information, please call 03-8769 2851.

Patient Financial Services

Payment Counter Info

Kindly make your payment or acknowledge your bill (for cases under insurance and guarantee letter) at the payment counter at the Ground Floor. Upon settling the bill, a discharge slip will be given to you. Please hand over the discharge slip to the nurse at the Nurses Counter and collect your medications, x-ray films, appointment card, M.C. and etc.

Operating hours (Ground Floor Discharge Counter):

Monday – Friday :
8.30am – 5.30pm

Saturday :
8.30am – 12.30pm

Discharge after office hour will be channel to A&E services

Health Insurance Accepted

Please check with your provider (insurance company) to ensure that KPJ Kajang Specialist Hospital is covered by your insurance plan.

Financial Counseling

KPJ Kajang Specialist Hospital finance services provide a very friendly advice from their experience about dealing with the issues of payments and solutions. Please contact our officer in finance services for this.

Contact Us

For inquiries, please visit our discharge counter at Ground Floor or contact No: 03-8769 2999/8027.

FAQs

- How Do I get a copy of an itemized bill?
- Will KPJ Kajang accept my insurance?
- Will all of my insurance be billed?
- Does KPJ Kajang Payment Counter accept credit cards?
- Who do I contact to update and/or re-bill my insurance?
- How can I check on the status of my account?
- What should I do if my insurance denies a claim?
- How will I know if my hospital bill has been paid?
- What if I have other questions about my bill?

Information for Patients

Patient Services

Operating hours for the Admission Counter:

Monday – Friday :
7.00am – 7.00pm

Saturday :
7.00am – 12.30pm

Sunday & public holidays :
Closed

Admission after office hour will be channel to A&E services


Our Admission office is located at Ground Floor, next to cafeteria. Appointments for admission are made during your visit to the consultant's clinic. Planned admission can be made through Admission counter at Ground Floor from 8.30am till 5.00pm. Emergency admissions are made through the A&E Service at Ground Floor. Admissions made after 7.00pm, during weekend, and on public holidays will be handled at the A&E Service after 7.00pm.

Registration

One of our patient safety goals is to identify our patient correctly. During registration for admission, you will be requested to present your identity card/passport or any other legal documents (Guarantee Letter) for registration purpose. For children under 12 years old, parents or guardian's identity is required for registration. Upon completion of registration, you will be requested to check and verify your particulars on the printed Admission Registration form. For return patient, you are advised to update your particulars and contact information during registration.

Admission Toiletries Pack

Personal toiletries are available upon request and will be charged to your bill. Do feel free to enquire it from our ward staff.

Pre-Surgery Admission

You are required to sign a consent form before any surgery. For children under 18 years old, parents or guardians are required to sign the consent form for their children. Your consultant and the nurses will advise you on details regarding your preparation for surgery.

Patient Accommodations

KPJ Kajang Specialist Hospital is equipped with 132 beds, both private and semi-private. By choosing us, you can enjoy the privacy and comfort of a premier specialist hospital run by expert managerial and medical staff committed to the well-being and recovery of patients. Your room request will seriously be considered; however, room assignment is also in dependence of room availability and your specific medical needs.

Security for Your Belongings

During your stay with us, it is advisable not to bring or keep valuables. You are advised to send your valuables home with a family member. If that is not immediately possible, valuables may be kept in safety box provided to all patients. The hospital will not be responsible for any loss of valuables such as cash, jewelry, mobile phone, or damage to your personal items while in our premises.

Telephones

Telephone is available at nurse counter only. To call for internal services, please refer to the hospital telephone directory for extension numbers or press "0" for operator's assistance. To make external calls, please press "0" for operator's assistance. Charges for your external calls will be reflected in your hospital bill. Hand phones /Mobile phones are not permitted within the hospital premises as they may interfere with the high frequency electronic equipment used.

Television

Each patient is equipped with a television. If you encounter problem with the television, please contact our Nurse Counter.

Newspaper

A choice of one complimentary newspaper is provided to all single room occupants.

Medical Records

A patient or his/her legal representative may have a copy of his/her medical records. With authorization from the patient, his/her copy of medical records will be sent to another facility. KPJ Kajang Specialist Hospital requires a complete signed consent form for authorization to release medical information to another party.

Patient Food Services

If you are under therapeutic diet, our Dietary service will ensure your nutritional requirements are met in accordance with your physician's orders. If you need advice on meal selection or have a question concerning your diet, you may request for Dietetic service. Our Dietitian will pay you a visit.

Breakfast

7.15am - 8.30am

Lunch

12.00pm - 1.30pm

Dinner

5.15pm - 7.30pm

Information for Visitors

Visiting Hours

In our continuing effort to provide quality care, KPJ Kajang has adopted a flexible visitation policy throughout the facility. We welcome your families, friends, and loved ones to visit you during your stay in the hospital. However, for safety reason, access to the hospital may also be limited during certain hours. Kindly ask your visitors to observe and adhere to the following visiting hours and regulations:

General ward & Maternity ward

11.30pm – 2.30pm
5.00pm – 9.30pm

Children under 12 years old are discouraged to visit patients. Children must be accompanied by an adult at all times. No visitors are allowed after 9.30pm. We encourage visitors to be mindful of patient's need for proper rest.

Intensive Care Unit (ICU) & High Dependency Unit (HDU)

12.00pm – 2.00pm
5.30pm – 8.00pm

Children 12 years and under are not permitted in both Intensive Care and High Dependency units. Only two visitors per patient are allowed to visit at a time.

Security personnel and nursing staff members may restrict visiting hours at any time when it is deemed necessary to preserve the welfare of any patient. This is necessary to guarantee that our patients get uninterrupted rest.

Smoking

Our hospital observes a strict "NO SMOKING" code of practice within its premises following the Ministry of Health regulations.

OVERNIGHT STAY

As one of our infection control measures, we do not encourage family members staying overnight with patient unless patient is very ill. Immediate family members who wish to stay overnight may request for a lodger bed to be placed in the patient's room. However, this facility is available only in Single Rooms and is chargeable upon request. Please inquire the staff nurse on duty should you need assistance.

Other Services

For your convenience during your stay or visit to the Hospital, we have provided you these services and facilities:

Noel Convenience Shop

Selling all your needs for your stay and/or visit at KPJ Kajang. Items available are sundries, toiletries, reading materials, and others. We also offer a variety of gifts for your visit. Delivery of these items can be made to the ward upon request.

Located at Ground Floor

Operating hours

Monday – Sunday
8.00am – 9.00pm

Pharmacare Shop

Selling basic medications, babies accessories and others.
Located at Ground Floor

Operating hours

Monday - Friday
8.30am – 5.30pm

Saturday
8.30am – 12.30pm
Sunday/Public Holiday
Closed

Surau / Muslim Prayer Room

Muslim patients and their visitors can perform prayer in the hospital "surau" which is located at Lower Ground Floor.

Interpreter Service

If you need an interpreter, please ask your nurse for an arrangement.

ATM machines

For your convenience, an automated teller machine (ATM) is located near Service Lifts at Ground Floor.

Valet Parking Service

We are dedicated to offering only the best of customer service for our patients and visitors through our valet parking service.
Located at Ground Floor

Operating hours

Monday - Friday
8.00am – 5.30pm

Saturday
8.00am – 3.00pm

Sunday/Public Holiday
Closed

Calling Taxi

Needing a transport? You may request for a taxi service at the front desk counter located at the Main Lobby, Ground Floor.
You are advised to wait at the main lobby area while waiting for the taxi.

Hotel Accommodations

To your convenience, KPJ Kajang Specialist Hospital provides a list of nearby hotel accommodations for your visiting family & friends.

Hotel Prescott Kajang
Jalan Semenyih
43000, Kajang
Selangor Darul Ehsan.
Website : http://prescotthotels.asia
Tel : +603-8737 5555
Email : reservation.phkj@theeverlygroup.com

Hotel Oriental Crystal
Lot 13, Jalan S10/3,
Section 10, Off Jalan Bukit,
43000 Kajang,
Selangor Darul Ehsan.
Website : www.orientalcrystalhotel.com
Tel : +603- 8739 1888
Fax : +603- 8739 1999
Email : reservation@orientalcrystalhotel.com

Public Transportation

You can find a list of public transportations that will bring you to KPJ Kajang Specialist Hospital for your visit. These buses will stop at Jalan Cheras, Batu 14, which is opposite KPJ Kajang Specialist Hospital. For those travelling from Kuala Lumpur, you can take Bus No. U40 or kindly visit RapidKL website (public transportation service in KL) at www.rapidkl.com.my for more details.

Safety and Quality

Patient Safety

Our safety and security measures:
- No Smoking policy
- 24 hours close-circuit TV monitors and security for round-the-clock security surveillance.
- Fire resistant materials are used in the building under the strict supervision of Fire Department of Malaysia (Jabatan Bomba Malaysia).

We seek cooperation from all of our patients and visitors to observe this safety rules and regulations within our hospital premises. Safeguard Your Hospital Stay

KPJ Kajang Specialist Hospital takes safety and security measures as one of the most important measure in the management of patient care. Security surveillance by security staff is provided round the clock. 24 hours close-circuit TV monitors and security staff guard at all the entrances to hospital. Fire resistant materials are used in the building under the strict supervision of Fire Department of Malaysia (Jabatan Bomba Malaysia).

KPJ Kajang Safety Goals

KPJ Kajang Specialist Hospital takes patient safety goals as one of the most important aspect of healthcare provision. Patients are at the center of our care provision and most important member of KPJ Kajang Specialist Hospital safety goals.

We are committed to providing a safe environment for our patients. Patients and their families may help by informing physicians and caregivers of:

Any food or drug allergies, and if you are taking or have been taking any medications, including over-the-counter and herbal products. Any changes in your condition and how you are responding to medications and treatments. If you have questions about your care, medications or treatments, please ask your doctors/ nurses for more explanation. In addition, many factors, including your physical condition, medications and procedures, may make you feel weak or dizzy. It is important to know what activities your consultant/ doctor feels you are able to perform, and it is best initially not to try to do things such as get out of bed without first checking with hospital staff.

If your doctor says you may get out of bed, please use the bed controls to lower the bed to the lowest position and use the call system for assistance. Use the call system in the bathroom if you become weak or need help getting back to bed. Wear non-skid footwear. Ask your caregiver if you don't have any. Have objects you use, such as bedside table, phone, call light, walker or cane placed within easy reach.

Concerns & Complaints

If we can be of any further service to you, or if you have any enquiries, please do not hesitate to let us know. Whatever the occasion of your visit with us, we hope that you have found KPJ Kajang Specialist Hospital a place of healing, in which you are satisfied in terms of quality service and facilities.

If you have suggestions for us to enhance our service, or if you have any questions, please write them down or fill in our questionnaire that can be found in the information folder and drop them off in any of our suggestion boxes or hand it over to the nurse.

We appreciate your feedback in our quest for ongoing excellent service.
Tel : 603-8769 2999
Fax : 603-8769 2808

Room Rates

Accommodation Rates per Day

Room Rate
TYPE OF BED RATE
VIP RM 600.00
SINGLE SUPERIOR RM 375.00
SINGLE SUPERIOR PAEDS RM 375.00
SINGLE DELUXE RM 325.00
SINGLE STANDARD RM 250.00
DOUBLE BEDDED DELUXE RM 200.00
DOUBLE BEDDED STANDARD RM 170.00
DOUBLE BEDDED PAEDS RM 200.00
4 BEDDED STANDARD RM 100.00
4 BEDDED PAEDS RM 150.00
DAY CARE RM 60.00
ICU RM 300.00
NICU RM 70.00
ISOLATION (1 BED) RM 300.00
ISOLATION (PAEDS) RM 330.00
NURSERY RM 50.00
ICU ISOLATION RM 380.00
HDU RM 250.00

* All accommodation rates are exempted to 6% GST except for lodger bed.
* Four complimentary meals are provided to all guest.
* Snack Packs are provided upon request.




Insurance Panel

Insurance Coverage

To ensure hassle free admission, please present your insurance card upon registration/admission. If you are unable to do so, kindly furnish us with the details of your insurance card for verification. A deposit will be collected if the approval from your insurance company is still pending, or if the insurance company has declined the case.

We encourage employees to seek clarification from your respective Organization regarding your Insurance / TPA coverage.

Should you require further assistance, please contact our Insurance Counter at 03–8769 2999/2961/2890 (outpatient) or directly call to A&E Service (inpatient) or Credit Control at 03 – 8769 2830/2834 during office hours. For GL please contact 03-8769 2961/2890. (outpatient only)

Following are our panel of Insurance and Third Party Administrator (TPgA) providers:

- AIA Malaysia
- Asia Assistance Network (M) Sdn Bhd
- Allianz General Assurance
- Compumed Sdn Bhd
- AXA Affin Assurance
- Cresent Solutions Sdn Bhd
- Etiqa Takaful Insurance
- Eximius Medical Administration Solutions Sdn Bhd (EMAS)
- Great Eastern Assurance
- Health Connect Sdn Bhd
- ING Public Takaful Ehsan
- IHM (M) Sdn Bhd
- Prudential BSN Takaful
- MediExpress (Malaysia) Sdn Bhd
- Medilink Global (M) Sdn Bhd
- UniAsia General Insurance
- Metronic I-Cares Sdn Bhd
- Zurich Insurance Malaysia
- PMCare Sdn Bhd(TenagaNasionalBerhad)
- PMCare Sdn Bhd